Michele Seminara, technical director and Binhexs co-founder, talks about the company’s foundation and explains its values and pillars. Besides, Michele tells us about the skills that a “good technician” should master to work in today’s IT. What prompted you to start the company, how did the idea come about with the...
There is one service in our portfolio which stands out: we offer omnichannel support, i.e., as a single partner for the Client, regarding the management of complex IT projects. This is the case of a well-known Czech company operating also in Italy, whose core business is the sale of medicines...
"Technical Support, good morning, this is Elisa speaking, how may I assist you?" These are the words spoken hundreds of times a day by one of the most extraordinary and important teams within BinHexS: the SPOC Division (single point of contact). Their role is to handle incoming calls to provide...
When companies face structural changes and major growth processes in both business and personnel, it becomes crucial to build a strong HR department. As such scenarios are underway in Binhexs, this area increasingly represents a central pillar of the company, because it allows for the management of one of the company's...
In the most used sense, time-to-market is the measurement of the time that elapses between the idea of a product and its placing on the market. A period of time that is very critical in competitive contexts, such as the retail world, because a few days or weeks of difference...
Today's retail world is among those most challenged by digital transformation. Time-to-market, competitiveness, and the evolution of customer relationships are inextricably linked to the need for up-to-date, reliable, and well-managed IT support. A need that does not often find adequate answers among the majority of infrastructure providers or IT services...
Now more than ever, digital infrastructures are crucial in supporting business operations. The opening of a new branch, commercial, or production office in Italy or abroad cannot be done without the availability of solid and reliable IT infrastructures. On the other hand, to remain functional, existing systems must keep pace...
Firewalls, proxy servers, VPNs, and other classic resources used in the security of corporate networks find their maximum effectiveness when there is a well-defined perimeter to defend. Unfortunately for many businesses, the perimeter of the corporate network has increasingly blurred boundaries, as remote access both for employees who telework and...
The road to gender equality, according to Desirèe Catone, HR Generalist at BinHexS, is still lined with obstacles, which is why women must be the first to talk about it among us and foster thinking about new perspectives, such as on the topic of fatherhood and the education of the...
Elena Guerzoni, Accountant in the BinHexS Administration Office, revealed her thoughts on being a woman and gender equality with two very powerful messages: women definitely have a leg up, but what we need to consider is people, regardless of their gender. And this is a great truth. Verdiana (interviewer): What do...