What do companies in the fashion and retail industry need to be competitive? First and foremost, efficiency, product focus and speed in seizing market opportunities. Achieving these goals requires reliable and continuously updated IT support, as well as an IT partner that understands the needs of the industry and can take charge of every aspect: from new implementations to the ability to provide support to end users.
Projects ahead?
With Binhexs as a partner, retail companies can tackle complex projects that require design, systems, logistics and implementation skills on the ground, for example, to ensure the operational start-up of new locations or outlets, in Italy and abroad, in line with time-to-market requirements. In the entrusted tasks, Binhexs is able to manage all activities: from the procurement of IT and POS systems to their operational rollout, passing through the logistical management of components, activation of network services, preparation and configuration, shipment and installation on site. In addition, Binhexs is able to cooperate and coordinate complex projects with third parties, which are already among the company’s suppliers.
Global rollouts and IT retail partnerships
Binhexs’ expertise originates from its long-standing partnerships with highly demanding retail clients, particularly, in the fashion industry. Binhexs also boasts a partnership with XY Retail with respect to service desk support and rollout projects on a global scale of the platform of the same name, designed to manage the entire store operation, including decision support functions, order management, stock and end-customer experience.
And after that, an ongoing partner for retail IT support
Through its globally delivered multilingual service desk infrastructure, Binhexs can offer its customers 24-hour service desk, 365 days a year, with operators ready to provide the answers needed to ensure the infrastructure is up and running, encompassing the POS payment systems (Xstore, Cegid, XY Retail) used in the store. It adds to Binhexs’ ability to create customer-dedicated technical teams, with a coordinator reporting directly to company managers. Teams capable of managing the digital infrastructure and solving problems that may arise in day-by-day operations; an added value to the partnership with Binhexs.