Introduction In 2025, a prestigious Italian jewelry company with stores across Europe launched a technological upgrade project for its points of sale in France, aiming to enhance operational efficiency through a new POS system: Oracle Xstore. To manage this complex transition, the company entrusted Binhexs, a specialist in IT support for...
The value that an all-round IT partner like Binhexs transfers to its customers includes technical competence or punctuality in projects and, first of all, the quality of the people. In IT work, competence, and experience must always accompany the willingness to listen to needs to translate them into solutions suitable...
What do companies in the fashion and retail industry need to be competitive? First and foremost, efficiency, product focus and speed in seizing market opportunities. Achieving these goals requires reliable and continuously updated IT support, as well as an IT partner that understands the needs of the industry and can...
The administrative department of any company plays a crucial role in the performance and financial management of a business and beyond. Roberta Girondi, Finance & Accounting Manager at Binhexs, opened the office doors to tell us what an administration and accounting department does and how her team contributes to Binhexs' success. The...
What are the skills that enable an IT partner to successfully carry out the most complex projects? Certainly consulting, systems, technical and logistical skills in IT infrastructure rollouts are crucial. However, these qualities are not enough. A good IT partner must be able to become the single point of contact...
When an important Client, an elite Italian brand that manufactures luxury sneakers, asked us for support to start a rollout project of a new POS system for its flagship stores throughout Italy, we said: present! Raffaella Lorenzini, IT Service Desk Retail Technician who specializes in coordinating IT projects and activities, reveals...
Michele Seminara, technical director and Binhexs co-founder, talks about the company’s foundation and explains its values and pillars. Besides, Michele tells us about the skills that a “good technician” should master to work in today’s IT. What prompted you to start the company, how did the idea come about with the...
There is one service in our portfolio which stands out: we offer omnichannel support, i.e., as a single partner for the Client, regarding the management of complex IT projects. This is the case of a well-known Czech company operating also in Italy, whose core business is the sale of medicines...
"Technical Support, good morning, this is Elisa speaking, how may I assist you?" These are the words spoken hundreds of times a day by one of the most extraordinary and important teams within BinHexS: the SPOC Division (single point of contact). Their role is to handle incoming calls to provide...
When companies face structural changes and major growth processes in both business and personnel, it becomes crucial to build a strong HR department. As such scenarios are underway in Binhexs, this area increasingly represents a central pillar of the company, because it allows for the management of one of the company's...