The administrative department of any company plays a crucial role in the performance and financial management of a business and beyond. Roberta Girondi, Finance & Accounting Manager at Binhexs, opened the office doors to tell us what an administration and accounting department does and how her team contributes to Binhexs' success. The...
What are the skills that enable an IT partner to successfully carry out the most complex projects? Certainly consulting, systems, technical and logistical skills in IT infrastructure rollouts are crucial. However, these qualities are not enough. A good IT partner must be able to become the single point of contact...
When an important Client, an elite Italian brand that manufactures luxury sneakers, asked us for support to start a rollout project of a new POS system for its flagship stores throughout Italy, we said: present! Raffaella Lorenzini, IT Service Desk Retail Technician who specializes in coordinating IT projects and activities, reveals...
Michele Seminara, technical director and Binhexs co-founder, talks about the company’s foundation and explains its values and pillars. Besides, Michele tells us about the skills that a “good technician” should master to work in today’s IT. What prompted you to start the company, how did the idea come about with the...
There is one service in our portfolio which stands out: we offer omnichannel support, i.e., as a single partner for the Client, regarding the management of complex IT projects. This is the case of a well-known Czech company operating also in Italy, whose core business is the sale of medicines...
"Technical Support, good morning, this is Elisa speaking, how may I assist you?" These are the words spoken hundreds of times a day by one of the most extraordinary and important teams within BinHexS: the SPOC Division (single point of contact). Their role is to handle incoming calls to provide...
When companies face structural changes and major growth processes in both business and personnel, it becomes crucial to build a strong HR department. As such scenarios are underway in Binhexs, this area increasingly represents a central pillar of the company, because it allows for the management of one of the company's...
In the most used sense, time-to-market is the measurement of the time that elapses between the idea of a product and its placing on the market. A period of time that is very critical in competitive contexts, such as the retail world, because a few days or weeks of difference...
Today's retail world is among those most challenged by digital transformation. Time-to-market, competitiveness, and the evolution of customer relationships are inextricably linked to the need for up-to-date, reliable, and well-managed IT support. A need that does not often find adequate answers among the majority of infrastructure providers or IT services...
Now more than ever, digital infrastructures are crucial in supporting business operations. The opening of a new branch, commercial, or production office in Italy or abroad cannot be done without the availability of solid and reliable IT infrastructures. On the other hand, to remain functional, existing systems must keep pace...