Among the strategies to guarantee the continuity of IT services, disaster recovery is by far the most effective, until a few years …

The ability to integrate data from different business functions and departments is vital to obtain a single view of customer relationships, as well as to make the most of analytical technologies to make predictions and make timely and motivated ...

Today unforeseen market situations, rising energy and raw material costs make it necessary to eliminate inefficiencies in companies, accelerating digital transformation with …

Today the commercial, organizational and management flexibility required by the market from companies finds an obstacle in too rigid business processes, which …

The processes involving IT service management (ITSM) manage to be effective with the most predictable requests of users, specially when there are unexpected situations or problems that are difficult to diagnose.

Backup is the first form of protection against data loss, whether it is software configurations or data and workloads on which company …