The value of “tailor-made” system support for data center renovation
Among the qualities that customers recognize in Binhexs is the ability to provide system support in complex renovation projects that concern the key components of the data center: systems, storage, networking, or geographic communication equipment devices.
In many years of work in IT consultancy, system integration, and user problem support, Binhexs has accumulated great experience in the operational and infrastructural fields and is today able to help companies improve IT, minimizing the negative impacts of changes in company productivity.
System support as risk prevention
We are talking about the risks that accompany new installations, migrations, and updates of systems and software and that only adequate system support can prevent. Support that complements the services offered by the other Binhexs divisions that deal with managing the critical phases of infrastructure change projects or that are involved at an operational level, through managed services.
Finding tailored support solutions
“Our systemic commitment is requested by customers when they are no longer able to satisfy their operational needs with the company’s IT – explains Michele Seminara, Binhexs technical director, and supervisor of the systems department –, situations that we deal with by studying the existing infrastructure, evaluating with the customer the solutions that can improve performance and resilience, reducing operating costs. Evaluations that we make tailored to the client’s reality, without having preclusions for the architectural and supply choices that are already in place”.
The system services are complimentary to all Binhexs areas
The Binhexs systems department ensures internal support to the other divisions that deal with projects, pre-sales as well as roll outs at the customer. “The skills of our team serve, for example, to ensure the correct sizing of the infrastructures, the drafting of effective technical documentation, and the adequacy of the solution to the specific needs of the customer – Seminara specifies – even when in the project or troubleshooting operations third party suppliers are involved”.
System services for retail and more
How many customers benefit from Binhexs system services today? “At the moment there are about twenty – Seminara continues– in the heterogeneous market and retail sectors, for projects that concern the virtualisation of networking, the adaptation of directory systems to policies, modernizations involving storage, hosting, cloud services, and much more. There is no panacea in IT, which is why the systems department must find solutions that are in line with the specific reality of the customer, providing maximum availability in emergencies, as well as in those that can be programmed”.